The clients shall submit all reservation to the hotel representative offices :
Reservation center : Tel. + 66 (0) 2256 0890-2 Ext. 301-308 Fax. + 66 (0) 2256 0738-41

2. Room policy

• All Rates are subject to change without any prior notice
• Rates included vat and service charge
• Extra bed are available at some properties with THB 300-500 .- bed & breakfast ( Check hotel page )
• Check-in : 2.00 PM
• Check-out : 12.00 noon
• Baggage handling each way is not included in the rate

Late check-out is subject to room availability on the date of departure. Late check-out between 02.00 p.m. to 04.00 p.m. will be charged at approximated 50 % of the rate and after 04.00 p.m. will be charged at full daily rate unless you notify the hotel in writing.

3. Children policy

• 100 % reduction for child 2 to 8 year old sharing parents rooms without extra bed. ( maximum 1 child )
• No Baby cot service

4. Term of payment

Bangkok policy

• F.I.T. Booking
  All season hotel often requests one night of 100% of total room rates per night as a deposit to secure confirm reservation . Pass upon arrival make payment on request.
• Group Booking
  A deposit for 50% of total rooms charged is required 15 - 30 days prior to arrival or option date advice upon confirmation . Final payment by cash or credit card on arrival.

Pattaya policy

• F.I.T. Booking
  - Low- High season ( Between 16th January - 15th December ) hotel often requests one night of 100% of total room rates per night as a deposit to secure confirm reservation . Pass upon arrival make payment on request.
  - Peak Season ( Between 16th December- 15th January ) hotel often requests 50 % of total room rates per Booking as a deposit to secure confirm reservation . Pass upon arrival make payment on request.
• Group Booking
  A deposit for 50% of total rooms charged is required 15 - 30 days prior to arrival or option date advice upon confirmation . Final payment by cash or credit card on arrival .

5. Cancellation & Amendment Policy

• Notification of cancellations / amendments can be accepted via fax or e-mail , please e-mail to : instant@sawasdee-hotels.com . Cancellations /amendments received will not be guarantee.
• Any cancellation requested 4 days (or more) before arrival date, the deposit of one room night for each room will be refunded to your credit card with deduct a 20 % administration and banking charge.
• Any cancellation requested 3 days (or less) before arrival date for any no show .The deposit of one room night for each room will be Non-Refundable.

6. No show policy

• The hotel reserved the right to not refund for the online payment deposit in case of no show .